| A. INTRODUCTION
PJ White Hardwoods Ltd. (“PJ White”) is committed
to protecting personal information in its possession or control,
and ensuring that it is accurate, secure and confidential.
As part of our activities in conducting our business and
managing our employees, we will only collect, use or disclose
your personal information with the appropriate notice to you
or consent in accordance with this Privacy Policy.
This Privacy Policy outlines our commitment to you.
For further information that is not outlined below, please
contact us at:
smak@pjwhitehardwoods.com
B. SCOPE
This Privacy Policy applies to personal information about
our employees and stakeholders that is collected, used, or
disclosed by PJ White, which includes the management of personal
information in any form whether oral, electronic or written.
The application of the this Privacy Policy is subject to
the requirements and provisions of applicable federal and
provincial privacy legislation and any other applicable legislation
or regulations.
C. APPLICATION
1. Accountability
PJ White is accountable for personal information in its possession
or control. To ensure accountability, we have trained our
employees about our policies and practices.
PJ White has designated a Privacy Officer and other individuals
who are accountable for PJ White’ compliance with the
policy. The Privacy Officer oversees day-to-day collection
and processing of personal information to ensure compliance
with the policy.
PJ White will seek assurances regarding the privacy of personal
information that has been transferred to a third party for
use or processing by requiring that those third parties safeguard
all personal information in a way that is consistent with
PJ White’ practices and as required by law.
PJ White will implement procedures to protect the privacy
of personal information with safeguards appropriate to the
sensitivity of the information. For example, PJ White will
safeguard personal information in its possession or control
from loss or theft and from unauthorized access, use, disclosure,
copying or modification through appropriate security measures
depending on the sensitivity, format and storage of the personal
information. As well, PJ White will use care when destroying
or disposing of personal information to prevent unauthorized
access, use or disclosure of any personal information.
PJ White’ employees with access to personal information
are required to respect the confidentiality of such information.
2. Notice and Consent
PJ White will provide notice or obtain consent of its employees
and stakeholders regarding the collection, use or disclosure
of personal information. PJ White will collect, use or disclose
personal information without stakeholder or employee notice
or consent only as permitted by law.
PJ White will explain to stakeholders and employees in plain
language the purposes for which personal information will
be collected, used or disclosed. The purposes may be expressed
orally or in writing.
PJ White collects, uses and discloses personal information
for a variety of purposes, including the following:
(a) to maintain current employee information as required
by government agencies, insurance companies and employee benefit
programs.
(b) to establish and maintain relations with clients and
customers, including providing further information about PJ
White and its services and products through newsletters and
other mail-outs;
(c) to develop, enhance, market or provide products and services
to clients and customers;
(d) to establish and maintain relations with stakeholders;
(e) to understand employee and stakeholder needs and preferences;
(f) to develop, enhance, market or provide products and services
to meet employee and stakeholder needs or expectations;
(g) to manage and develop PJ White’s business and operations,
including personnel and employment matters;(h) to meet legal
and regulatory requirements; and
(i) such additional purposes that are identified to an individual.
On request, persons collecting personal information will
elaborate on the purpose or object for such collection for
a file or refer the individual to the designated person within
PJ White to do so.
Generally, PJ White will give notice or seek consent to use
and/or disclose personal information before or at the same
time it collects the information. Personal information will
not be used or disclosed for any new purpose without first
identifying the new purpose and providing notice to the employee
or obtaining the consent of the stakeholder, unless permitted
by law. Some examples of collection, use or disclosure of
personal information without notice or consent may include
circumstances where:
(a) seeking the consent of the individual might defeat the
purpose of collecting the information, such as in the investigation
of a breach of an agreement or law;
(b) it is clearly in the individual’s best interest
and notice or consent cannot be obtained in a timely manner;(c)
in the reasonable judgment of PJ White, it appears that there
is imminent danger to life or property which could be avoided
or minimized by disclosure of the information to a public
authority or agent of a public authority; and
(d) it is to a lawyer representing PJ White, to comply with
a subpoena, warrant or other court order, or as may be otherwise
required or authorized by law.
In determining the appropriate form of notice or consent,
PJ White will consider the sensitivity of the personal information
and the reasonable expectations of its employees and stakeholders.
3. Limiting Collection, Use, Disclosure, and Retention
of Personal Information
PJ White will take reasonable steps to limit the amount and
type of personal information it collects uses and discloses.
Personal information will be collected by fair and lawful
means and in a fashion that is not unreasonably intrusive.
PJ WHITE will keep personal information for only as long as
necessary for the identified purposes or as required by law.
If personal information has been used to make a decision
about a stakeholder or employee, PJ White will keep the personal
information for a reasonably sufficient period to allow the
stakeholder or employee to have access to it after the decision
has been made. PJ White will maintain controls, schedules,
practices and procedures for retention and destruction of
personal information.
4. Access, Openness and Compliance
PJ White will be open about its policies and procedures used
to manage personal information. PJ White will readily make
available to employees and stakeholders this policy and information
about its practices relating to the management of personal
information.
PJ White will make information available to assist employees
and stakeholders in understanding the collection, use and
disclosure of their personal information. PJ White will also
advise if and how an individual can access personal information
held by it.
On written request, PJ White will inform you of the personal
information it has in its possession and control relating
to you. Stakeholders can seek access to their personal information
by contacting the Privacy Officer. Employees can seek access
to their personal information by contacting their immediate
supervisor. Except for employee personal information, PJ White
may charge a minimal fee according to the cost required to
retrieve and provide the requested information. PJ White may
provide an estimate of the fee in advance and in some cases,
will require a deposit for all or part of the fee.
Upon request, PJ White will provide an account of the collection,
use and disclosure of the personal information. Where reasonably
possible, PJ White will identify from whom the personal information
was collected, to whom it has been disclosed, and how and
when disclosure took place.
In some cases, PJ White may not provide access to personal
information that it holds about a stakeholder or employee.
Examples of when this may occur are:
(a) when it is likely to reveal personal information about
a third party;
(b) where disclosing the personal information could reveal
confidential commercial information;
(c) if the personal information is protected by solicitor-client
privilege;
(d) where the denial of access is required or authorized
by law;
(e) where information relates to existing or anticipated
legal proceedings against the employee or stakeholder making
the request;
(f) where it is necessary to protect PJ White’ rights
and property;(g) where the request is frivolous or vexatious;
and
(h) where the information is collected for purposes of an
investigation or the information is the result of an arbitration
or other formal dispute resolution process.
If PJ White denies an individual’s request for access
to personal information, PJ White will advise the individual
of the reason for the refusal.
A stakeholder or employee will be able to challenge the accuracy
and completeness of the information and in appropriate circumstances,
PJ White will amend the information. Any differences as to
accuracy or completeness that cannot be resolved will be noted
in the individual's file.
An employee or stakeholder may address a challenge concerning
compliance with this policy to the Privacy Officer.
PJ White takes any complaint about its privacy practices
seriously. PJ White will investigate any complaint and will
take all reasonable steps to resolve it.
PJ White will not dismiss, suspend, demote, harass or otherwise
disadvantage an employee or stakeholder because the individual,
acting in good faith, has invoked or may invoke, the provisions
of this policy or any applicable federal or provincial privacy
legislation.
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